Everything you need for a connected Master-to-User experience
From User permission and fast pairing to real-time viewing and remote device control, Mobilink brings the complete connection workflow together.
Real-Time Screen Viewing
The Master can view the User's device screen in real time after the User grants permission.
Unique User Code Pairing
Each session uses a unique User Code to connect the User Application with the Master Application.
Permission-Based Access
The User must grant permission before the Master can connect, view the device screen, or use remote control capabilities.
Secure, Encrypted Connections
The connection between the User Application and Master Application is protected to help keep session communication secure.
Remote Touch Control
After the required permission is granted, the Master can remotely interact with the User's device to assist with actions on the screen.
WebRTC streaming core
Built on WebRTC to provide real-time communication between the Master Application and User Application for responsive screen viewing and remote interaction.
Low latency, high clarity
Optimized real-time streaming keeps the User device screen clear and responsive, helping the Master view and interact with the device with minimal delay.
Fast pairing
The Master enters the User Code to initiate a connection, and the User grants permission before the Master can view and control the device.
Session management
Manage active Master-to-User connections, session duration, and session activity through the centralized Super Admin dashboard.
Easy setup
The User installs and opens the User Application while the Master uses the Master Application to connect through a simple permission-based process.
Cross-platform by default
The User Application supports mobile devices across iOS and Android, while the Master Application provides a connected interface for viewing and remote control.
Enterprise ready
Centralized administration, role-based access, session records, and management controls help organizations manage Master-to-User connections at scale.
Lightweight footprint
Designed to provide a simple and efficient User Application experience while enabling the Master to connect, view, and remotely control the User device after permission is granted.
Connect. View. Control.
The User grants permission first. The Master then connects to the User Application to view the screen and remotely control the device.
Open the User App
The User opens the Mobilink User Application on the device that will be connected to the Master.
Generate a User Code
The User Application generates a unique code that identifies the User device and connection session.
Enter the Code in the Master App
The Master opens the Master Application and enters the User Code to request a connection with the User device.
User Grants Permission
The User receives a permission request and grants access before the Master can connect to the device.
Master Views & Controls
Once connected, the Master can view the User's device screen in real time and remotely control the device according to the granted permissions.
Ready to transform your support experience?
Book a live demo and see how Mobilink pairs with your existing support workflow in minutes.